Package support provides the API client, operations, and parameter types for
AWS Support.
The Amazon Web Services Support API Reference is intended for programmers who
need detailed information about the Amazon Web Services Support operations and
data types. You can use the API to manage your support cases programmatically.
The Amazon Web Services Support API uses HTTP methods that return results in
JSON format.
You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to
use the Amazon Web Services Support API.
If you call the Amazon Web Services Support API from an account that
doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the
SubscriptionRequiredException error message appears. For information about
changing your support plan, see Amazon Web Services Support.
You can also use the Amazon Web Services Support API to access features for Trusted Advisor.
You can return a list of checks and their descriptions, get check results,
specify checks to refresh, and get the refresh status of checks.
You can manage your support cases with the following Amazon Web Services
Support API operations:
The CreateCase, DescribeCases, DescribeAttachment, and ResolveCaseoperations create Amazon Web Services Support cases, retrieve
information about cases, and resolve cases.
The DescribeCommunications, AddCommunicationToCase, and AddAttachmentsToSetoperations retrieve and add communications and attachments to
Amazon Web Services Support cases.
The DescribeServicesand DescribeSeverityLevelsoperations return Amazon Web Service names, service codes, service
categories, and problem severity levels. You use these values when you call the CreateCase
operation.
You can also use the Amazon Web Services Support API to call the Trusted
Advisor operations. For more information, see Trusted Advisorin the Amazon Web Services
Support User Guide.
For authentication of requests, Amazon Web Services Support uses Signature Version 4 Signing Process.
For more information about this service and the endpoints to use, see About the Amazon Web Services Support API in the
Amazon Web Services Support User Guide.