BlinkID In-browser SDK
BlinkID In-browser SDK enables scanning of various identity documents, including driving licenses, national identity cards, passports and others. The SDK provides real-time in-browser data extraction, without any need for sending images to servers for processing.
For more information on how to integrate the BlinkID SDK into your web app read the instructions below. Make sure you read the latest changelog for most recent changes and improvements.
Check out the official demo app or live examples to see the BlinkID SDK in action:
- BlinkID SDK with built-in UI
- See minimal example for UI component at Codepen
- Scan front side of identity document from web camera
- Scan front side of identity document from image file
- Scan both sides of identity document from web camera
- Scan barcode from identity document from web camera
Finally, check out the examples directory to see the source code of the aforementioned examples.
BlinkID In-browser SDK is meant to be used natively in a web browser. It will not work correctly within a iOS/Android WebView or NodeJS backend service. If you are looking for Cordova/PhoneGap version, please go here. If you want to use BlinkID as a backend service, please go here.
Table of contents
Integration instructions
This repository contains WebAssembly file and support JS files which contains the core implementation of BlinkID functionalities.
In order to make integration of the WebAssembly easier and more developer friendly, a JavaScript/TypeScript support code is also provided, giving an easy to use integration API to the developer.
This repository also contains a sample JS/TS integration app which demonstrates how you can integrate the BlinkID into your web app.
BlinkID requires a browser with a support for WebAssembly, but works best with latest versions of Firefox, Chrome, Safari and Microsoft Edge. It's worth noting that scan performance depends on the device processing capabilities.
Obtaining a license key
Using BlinkID in your web app requires a valid license key.
You can obtain a free trial license key by registering to Microblink dashboard. After registering, you will be able to generate a license key for your web app.
The license key is bound to fully qualified domain name of your web app, so please make sure you enter the correct name when asked. Also, keep in mind that if you plan to serve your web app from different domains, you will need different license keys.
Installation
It's recommended to install the stable version via NPM or Yarn:
npm install @microblink/blinkid-in-browser-sdk
yarn add @microblink/blinkid-in-browser-sdk
Which then can be used with a module bundler in Node environment:
import * as BlinkIDSDK from "@microblink/blinkid-in-browser-sdk";
Source code of BlinkIDSDK is written in TypeScript and types are exposed in the public NPM package, so it's possible
to use the SDK in both JavaScript and TypeScript projects.
Alternatively, it's possible to use UMD builds, which can be loaded from the dist
folder on unpkg. The UMD builds make BlinkID available as a window.BlinkIDSDK
global variable:
<script src="https://unpkg.com/@microblink/blinkid-in-browser-sdk/dist/blinkid-sdk.min.js"></script>
Finally, it's possible to use ES builds, which can be downloaded from the es
folder on unpkg. ES modules are used in a similar manner as NPM package:
import * as BlinkIDSDK from "./es/blinkid-sdk.js";
WASM Resources
After adding the BlinkID SDK to your project, make sure to include all files from its resources
folder in your distribution. Those files contain compiled WebAssembly module and support JS code.
Do not add those files to the main app bundle, but rather place them on a publicly available location so SDK can load them at the appropriate time. For example, place the resources in my-angular-app/src/assets/
folder if using ng new
, or place the resources in my-react-app/public/
folder if using create-react-app
.
For more information on how to setup aforementioned resources, check out the Configuration of SDK section.
Versions and backward compatibility
Even though the API is not going to change between minor versions, structure of results for various recognizers can change between minor versions.
This is due to improvements that are made on recognizers with every minor release.
It's a good practice to always lock on minor version and to check CHANGELOG.md
before upgrading to new minor version.
For example, in package.json
you should have something like "@microblink/blinkid-in-browser-sdk": "~4.1.1"
instead of default value "@microblink/blinkid-in-browser-sdk": "^4.1.1"
.
Performing your first scan
Note: following code snippets are written in TypeScript, but it's possible to use them in plain JavaScript.
-
Make sure to have a valid license key. Information on how to get a license key can be seen in the Obtaining a license key section.
-
Add SDK to your web app by using one of the options provided in the Installation section.
-
Initialize the SDK using the following code snippet:
import * as BlinkIDSDK from "@microblink/blinkid-in-browser-sdk";
if ( BlinkIDSDK.isBrowserSupported() )
{
const loadSettings = new BlinkIDSDK.WasmSDKLoadSettings( "your-base64-license-key" );
BlinkIDSDK.loadWasmModule( loadSettings ).then
(
( wasmSDK: BlinkIDSDK.WasmSDK ) =>
{
},
( error: any ) =>
{
console.log( "Error during the initialization of the SDK!", error );
}
)
}
else
{
console.log( "This browser is not supported by the SDK!" );
}
-
Create recognizer objects that will perform image recognition, configure them and use them to create a RecognizerRunner
object:
import * as BlinkIDSDK from "@microblink/blinkid-in-browser-sdk";
const recognizer = await BlinkIDSDK.createBlinkIdRecognizer( wasmSDK );
const recognizerRunner = await BlinkIDSDK.createRecognizerRunner( wasmSDK, [ recognizer ], true );
-
Obtain a reference to your HTML video element and create a VideoRecognizer
using the element and your instance of RecognizerRunner
which then can be used to process input video stream:
const cameraFeed = document.getElementById( "myCameraVideoElement" ) as HTMLVideoElement;
try
{
const videoRecognizer = await BlinkIDSDK.VideoRecognizer.createVideoRecognizerFromCameraStream(
cameraFeed,
recognizerRunner
);
const processResult = await videoRecognizer.recognize();
}
catch ( error )
{
if ( error.name === "VideoRecognizerError" )
{
const reason = ( error as BlinkIDSDK.VideoRecognizerError ).reason;
}
}
-
If processResult
returned from VideoRecognizer's
method recognize
is not BlinkIDSDK.RecognizerResultState.Empty
, then at least one recognizer given to the RecognizerRunner
above contains a recognition result. You can extract the result from each recognizer using its getResult
method:
if ( processResult !== BlinkIDSDK.RecognizerResultState.Empty )
{
const recognitionResult = await recognizer.getResult();
console.log( recognitionResult );
}
else
{
console.log( "Recognition was not successful!" );
}
-
Finally, release the memory on the WebAssembly heap by calling delete
method on both RecognizerRunner
and each of your recognizers. Also, release the camera stream by calling releaseVideoFeed
on instance of VideoRecognizer
:
videoRecognizer.releaseVideoFeed();
recognizerRunner.delete();
recognizer.delete();
Note that after releasing those objects it is not valid to call any methods on them, as they are literally destroyed. This is required to release memory resources on WebAssembly heap which are not automatically released with JavaScript's garbage collector. Also, note that results returned from getResult
method are placed on JavaScript's heap and will be cleaned by garbage collector, just like any other normal JavaScript object.
For more information about available recognizers and RecognizerRunner
, see RecognizerRunner and available recognizers.
Recognizing still images
If you just want to perform recognition of still images and do not need live camera recognition, you can do that as well.
-
Initialize recognizers and RecognizerRunner
just as in the steps 1-4 above.
-
Make sure you have the image set to a HTMLImageElement
. If you only have the URL of the image that needs recognizing, You can attach it to the image element with following code snippet:
const imageElement = document.getElementById( "imageToProcess" ) as HTMLImageElement;
imageElement.src = URL.createObjectURL( imageURL );
await imageElement.decode();
-
Obtain the CapturedFrame
object using function captureFrame
and give it to the processImage
method of the RecognizerRunner
:
const imageFrame = BlinkIDSDK.captureFrame( imageElement );
const processResult = await recognizerRunner.processImage( imageFrame );
-
Proceed as in steps 6-7 above. Note that in there is no VideoRecognizer
here that needs freeing its resources, but RecognizerRunner
and recognizers must be deleted using the delete
method.
Configuration of SDK
It's possible to modify default behaviour of the SDK before WASM module is loaded.
Following code snippet shows how to configure the SDK and which non-development options are available:
const loadSettings = new BlinkIDSDK.WasmSDKLoadSettings( "your-base64-license-key" );
loadSettings.allowHelloMessage = true;
loadSettings.engineLocation = "";
loadSettings.loadProgressCallback = null;
BlinkIDSDK.loadWasmModule( loadSettings ).then( ... );
There are some additonal development options which can be seen in the configuration class WasmLoadSettings.
Deployment guidelines
This section contains information on how to deploy a web app which uses BlinkID In-browser SDK.
HTTPS
Make sure to serve the web app on HTTPS protocol.
Otherwise, web camera and loading of remote scripts will be blocked by web browser due to security policies.
Deployment of WASM files
Files: resources/BlinkIDWasmSDK.{data,js,wasm}
Server Configuration
When browser loads the .wasm
file it needs to compile it to the native code. This is unlike JavaScript code, which is interpreted and compiled to native code only if needed (JIT, a.k.a. Just-in-time compilation). Therefore, before BlinkID is loaded, the browser must download and compile the provided .wasm
file.
In order to make this faster, you should configure your web server to serve .wasm
files with Content-Type: application/wasm
. This will instruct the browser that this is a WebAssembly file, which most modern browsers will utilize to perform streaming compilation, i.e. they will start compiling the WebAssembly code as soon as first bytes arrive from the server, instead of waiting for the entire file to download.
For more information about streaming compilation, check this article on MDN.
If your server supports serving compressed files, you should utilize that to minimize the download size of your web app. It's easy to notice that .wasm
file is not a small file, but it is very compressible. This is also true for all other files that you need to serve for your web app.
For more information about configuring your web server for using compression and for optimal delivery of your web app that uses BlinkID SDK, you should also check the official Emscripten documentation.
Location of WASM and related support files
It's possible to host WASM and related support files on a location different than the one where web app is located.
For example, it's possible to host WASM and related support files on https://cdn.example.com
, while the web app is hosted on https://example.com
.
In that case it's important to set CORS headers in response from https://cdn.example.com
. i.e. set header Access-Control-Allow-Origin
with proper value.
If WASM engine is not placed in the same folder as web app, don't forget to configure instance of WasmSDKLoadSettings
with proper location:
...
const loadSettings = new BlinkIDSDK.WasmSDKLoadSettings( licenseKey );
loadSettings.engineLocation = "https://cdn.example.com/wasm";
...
Setting up multiple licenses
Since license key of BlinkID SDK is tied to the domain name, it's required to initialize the SDK with different license keys based on the location of the web app.
A common scenario is to have different license keys for development on the local machine, staging environment and production environment.
There are two most common approaches regarding setup of license key:
- Multiple apps: build different versions of web app for different environments
- Single app: build single version of web app which has logic to determine which license key to use
Multiple apps
Common approach when working with modern frameworks/libraries.
Single app
Simple approach, where handling of license key is done inside the web app.
Here is one possible solution:
let licenseKey = "...";
if ( window.location.hostname === "staging.example.com" )
{
licenseKey = "...";
}
if ( window.location.hostname === "example.com" )
{
licenseKey = "...";
}
...
The Recognizer
concept, RecognizerRunner
and VideoRecognizer
This section will first describe what is a Recognizer
and how it should be used to perform recognition of the images, videos and camera stream. Next, we will describe what is a RecognizerRunner
and how it can be used to tweak the recognition procedure. Finally, a VideoRecognizer
will be described and how it builds on top of RecognizerRunner
in order to provide support for recognizing a video or a camera stream.
The Recognizer
concept
The Recognizer
is the basic unit of processing within the BlinkID SDK. Its main purpose is to process the image and extract meaningful information from it. As you will see later, the BlinkID SDK has lots of different Recognizer
objects that have various purposes.
The Recognizer
is the object on the WebAssembly heap, which means that it will not be automatically cleaned up by the garbage collector once it's not required anymore. Once you are done with using it, you must call the delete
method on it to release the memory on the WebAssembly heap. Failing to do so will result in memory leak on the WebAssembly heap which may result with crash of the browser tab running your web app.
Each Recognizer
has a Result
object, which contains the data that was extracted from the image. The Result
for each specific Recognizer
can be obtained by calling its getResult
method, which will return a Result
object placed on the JS heap, i.e. managed by the garbage collector. Therefore, you don't need to call any delete-like methods on the Result
object.
Every Recognizer
is a stateful object that can be in two possible states: idle state and working state.
While in idle state, you are allowed to call method updateSettings
which will update its properties according to given settings object. At any time, you can call its currentSettings
method to obtain its currently applied settings object.
After you create a RecognizerRunner
with array containing your recognizer, the state of the Recognizer
will change to working state, in which Recognizer
object will be used for processing. While being in working state, it is not possible to call method updateSettings
(calling it will crash your web app). If you need to change configuration of your recognizer while its being used, you need to call its currentSettings
method to obtain its current configuration, update it as you need it, create a new Recognizer
of the same type, call updateSettings
on it with your modified configuration and finally replace the original Recognizer
within the RecognizerRunner
by calling its reconfigureRecognizers
method.
When written as a pseudocode, this would look like:
import * as BlinkIDSDK from "@microblink/blinkid-in-browser-sdk";
const currentSettings = await myRecognizerInUse.currentSettings();
const newRecognizer = await BlinkIDSDK.createRecognizer();
await newRecognizer.updateSettings( currentSettings );
await recognizerRunner.reconfigureRecognizers( [ newRecognizer ], true );
await myRecognizerInUse.delete();
While Recognizer
object works, it changes its internal state and its result. The Recognizer
object's Result
always starts in Empty
state. When corresponding Recognizer
object performs the recognition of given image, its Result
can either stay in Empty
state (in case Recognizer
failed to perform recognition), move to Uncertain
state (in case Recognizer
performed the recognition, but not all mandatory information was extracted) or move to Valid
state (in case Recognizer
performed recognition and all mandatory information was successfully extracted from the image).
RecognizerRunner
The RecognizerRunner
is the object that manages the chain of individual Recognizer
objects within the recognition process.
It must be created by createRecognizerRunner
method of the WasmModuleProxy
interface, which is a member of WasmSDK
interface which is resolved in a promise returned by the loadWasmModule
function you've seen above. The function requires a two parameters: an array of Recognizer
objects that will be used for processing and a boolean
indicating whether multiple Recognizer
objects are allowed to have their Results
enter the Valid
state.
To explain further the boolean
parameter, we first need to understand how RecognizerRunner
performs image processing.
When the processImage
method is called, it processes the image with the first Recognizer
in chain. If the Recognizer's
Result
object changes its state to Valid
, then if the above boolean
parameter is false
, the recognition chain will be broken and promise returned by the method will be immediately resolved. If the above parameter is true
, then the image will also be processed with other Recognizer
objects in chain, regardless of the state of their Result
objects. If, after processing the image with the first Recognizer
in chain, its Result
object's state is not changed to Valid
, the RecognizerRunner
will use the next Recognizer
object in chain for processing the image and so on - until the end of the chain (if no results become valid or always if above parameter is true
) or until it finds the recognizer that has successfully processed the image and changed its Result's
state to Valid
(if above parameter is false
).
You cannot change the order of the Recognizer
objects within the chain - no matter the order in which you give Recognizer
objects to RecognizerRunner
(either to its creation function createRecognizerRunner
or to its reconfigureRecognizers
method), they are internally ordered in a way that provides best possible performance and accuracy.
Also, in order for BlinkID SDK to be able to order Recognizer
objects in recognition chain in the best way possible, it is not allowed to have multiple instances of Recognizer
objects of the same type within the chain. Attempting to do so will crash your application.
Performing recognition of video streams using VideoRecognizer
Using RecognizerRunner
directly could be difficult in cases when you want to perform recognition of the video or the live camera stream. Additionally, handling camera management from the web browser can be sometimes challenging. In order to make this much easier, we provided a VideoRecognizer
class.
To perform live camera recognition using the VideoRecognizer
, you will need an already set up RecognizerRunner
object and a reference to HTMLVideoElement
to which camera stream will be attached.
To perform the recognition, you should simply write:
const cameraFeed = <HTMLVideoElement> document.getElementById( "cameraFeed" );
try
{
const videoRecognizer = await MicroblinkSDK.VideoRecognizer.createVideoRecognizerFromCameraStream(
cameraFeed,
recognizerRunner
);
const processResult = await videoRecognizer.recognize();
}
catch ( error )
{
}
The recognize
method of the VideoRecognizer
will start the video capture and recognition loop from the camera and will return a Promise
that will be resolved when either processImage
of the given RecognizerRunner
returns Valid
for some frame or the timeout given to recognize
method is reached (if no timeout is given, a default one is used).
Recognizing a video file
If, instead of performing recognition of live video stream, you want to perform recognition of pre-recorded video file, you should simply construct VideoRecognizer
using a different function, as shown below:
const videoRecognizer = await MicroblinkSDK.createVideoRecognizerFromVideoPath(
videoPath,
htmlVideoElement,
recognizerRunner
);
const processResult = await videoRecognizer.recognize();
Custom UX with VideoRecognizer
The procedure for using VideoRecognizer
described above is quite simple, but has some limits. For example, you can only perform one shot scan with it. As soon as the promise returned by recognize
method resolves, the camera feed is paused and you need to start new recognition. However, if you need to perform multiple recognitions in single camera session, without pausing the camera preview, you can use the startRecognition
method, as described in the example below;
videoRecognizer.startRecognition
(
( recognitionState: MicroblinkSDK.RecognizerResultState ) =>
{
videoRecognizer.pauseRecognition();
if ( shouldContinueScanning )
{
videoRecognizer.resumeRecognition( true );
}
else
{
videoRecognizer.pauseVideoFeed();
}
}
);
Handling processing events with MetadataCallbacks
Processing events, also known as Metadata callbacks are purely intended for giving processing feedback on UI or to capture some debug information during development of your web app using BlinkID SDK.
Callbacks for all events are bundled into the MetadataCallbacks object. We suggest that you check for more information about available callbacks and events to which you can handle in the source code of the MetadataCallbacks
interface.
You can associate your implementation of MetadataCallbacks
interface with RecognizerRunner
either during creation or by invoking its method setMetadataCallbacks
. Please note that both those methods need to pass information about available callbacks to the native code and for efficiency reasons this is done at the time setMetadataCallbacks
method is called and not every time when change occurs within the MetadataCallbacks
object. This means that if you, for example, set onQuadDetection
to MetadataCallbacks
after you already called setMetadataCallbacks
method, the onQuadDetection
will not be registered with the native code and therefore it will not be called.
Similarly, if you, for example, remove the onQuadDetection
from MetadataCallbacks
object after you already called setMetadataCallbacks
method, your app will crash in attempt to invoke non-existing function when our processing code attempts to invoke it. We deliberately do not perform null check here because of two reasons:
- It is inefficient
- Having no callback, while still being registered to native code is illegal state of your program and it should therefore crash
Remember, each time you make some changes to MetadataCallbacks
object, you need to apply those changes to to your RecognizerRunner
by calling its setMetadataCallbacks
method.
List of available recognizers
This section will give a list of all Recognizer
objects that are available within BlinkID SDK, their purpose and recommendations how they should be used to get best performance and user experience.
Success Frame Grabber Recognizer
The SuccessFrameGrabberRecognizer
is a special Recognizer
that wraps some other Recognizer
and impersonates it while processing the image. However, when the Recognizer
being impersonated changes its Result
into Valid
state, the SuccessFrameGrabberRecognizer
captures the image and saves it into its own Result
object.
Since SuccessFrameGrabberRecognizer
impersonates its slave Recognizer
object, it is not possible to have both concrete Recognizer
object and SuccessFrameGrabberRecognizer
that wraps it in the same RecognizerRunner
at the same time. Doing so will have the same effect as having multiple instances of the same Recognizer
in the same RecognizerRunner
- it will crash your application. For more information, see paragraph about RecognizerRunner
.
This recognizer is best for use cases when you need to capture the exact image that was being processed by some other Recognizer
object at the time its Result
became Valid
. When that happens, SuccessFrameGrabber's
Result
will also become Valid
and will contain described image. That image will be available in its successFrame
property.
ID barcode recognizer
The IdBarcodeRecognizer
is recognizer specialized for scanning barcodes from various ID cards.
BlinkID recognizer
The BlinkIdRecognizer
scans and extracts data from the single side of the supported document.
You can find the list of the currently supported documents here. For detailed information about which fields can be extracted from each document, check this link.
We will continue expanding this recognizer by adding support for new document types in the future. Star this repo to stay updated.
BlinkID combined recognizer
Use BlinkIdCombinedRecognizer
for scanning both sides of the supported document. First, it scans and extracts data from the front, then scans and extracts data from the back, and finally, combines results from both sides.
The BlinkIdCombinedRecognizer
also performs data matching and returns a flag if the extracted data captured from the front side matches the data from the back.
You can find the list of the currently supported documents here. For detailed information about which fields can be extracted from each document, check this link.
We will continue expanding this recognizer by adding support for new document types in the future. Star this repo to stay updated.
UI component
BlinkID In-browser UI component acts as an UI layer built on top of core SDK. UI component is customizable HTML element which provides UI for scanning of various identity documents from images and from camera feed.
One of the main goals of UI component is to simplify integration of BlinkID in web apps for various use cases.
Installation
To use the UI component, JS file with custom element must be loaded and WASM engine must be available.
Installation via CDN
<script type="module" src="https://unpkg.com/@microblink/blinkid-in-browser-sdk/ui/dist/blinkid-in-browser/blinkid-in-browser.esm.js"></script>
<script nomodule src="https://unpkg.com/@microblink/blinkid-in-browser-sdk/ui/dist/blinkid-in-browser.js"></script>
<blinkid-in-browser license-key="..." engine-location="https://unpkg.com/@microblink/blinkid-in-browser-sdk/resources/"></blinkid-in-browser>
Installation via NPM
npm install @microblink/blinkid-in-browser-sdk
cp -r node_modules/@microblink/blinkid-in-browser-sdk/ui/dist/* src/public/js/
cp -r node_modules/@microblink/blinkid-in-browser-sdk/resources/* src/public/assets/
<script type="module" src="public/js/blinkid-in-browser/blinkid-in-browser.esm.js"></script>
<script nomodule src="public/js/blinkid-in-browser.js"></script>
WASM resources
After adding the BlinkID UI component to your project, make sure to include all files from BlinkID SDK package and its resources
folder in your distribution. Those files contain compiled WebAssembly module and support JS code.
Do not add those files to the main app bundle, but rather place them on a publicly available location so SDK can load them at the appropriate time. For example, place the resources in my-angular-app/src/assets/
folder if using ng new
, or place the resources in my-react-app/public/
folder if using create-react-app
.
Usage
BlinkID UI component acts as any other HTML element. It has custom attributes, properties and events.
Required parameters are license key, engine location and list of active recognizers.
Minimal example
<blinkid-in-browser
engine-location="http://localhost/resources"
license-key="place-your-license-key-here"
recoginzers="BlinkIdRecognizer"
></blinkid-in-browser>
<script>
const blinkid = document.querySelector('blinkid-in-browser');
blinkid.addEventListener('scanSuccess', ev => {
console.log('Results', ev.detail);
});
</script>
Advanced example
<blinkid-in-browser></blinkid-in-browser>
<script>
const blinkid = document.querySelector('blinkid-in-browser');
blinkid.engineLocation = 'http://localhost/resources';
blinkid.licenseKey = 'place-your-license-key-here';
blinkid.recognizers = ['BlinkIdRecognizer'];
blinkid.allowHelloMessage = true;
blinkid.recognizerOptions = undefined;
blinkid.includeSuccessFrame = false;
blinkid.enableDrag = true;
blinkid.hideFeedback = false;
blinkid.hideLoadingAndErrorUi = false;
blinkid.scanFromCamera = true;
blinkid.scanFromImage = true;
blinkid.translations = undefined;
blinkid.iconCamera = undefined;
blinkid.iconGallery = undefined;
blinkid.iconInvalidFormat = undefined;
blinkid.iconSpinner = undefined;
blinkid.addEventListener('fatalError', ev => {
console.log('fatalError', ev.detail);
});
blinkid.addEventListener('ready', ev => {
console.log('ready', ev.detail);
});
blinkid.addEventListener('scanError', ev => {
console.log('scanError', ev.detail);
});
blinkid.addEventListener('scanSuccess', ev => {
console.log('scanSuccess', ev.detail);
});
blinkid.addEventListener('feedback', ev => {
console.log('feedback', ev.detail);
});
</script>
<style>
blinkid-in-browser {
--mb-font-family: inherit;
--mb-component-background: #FFF;
--mb-component-font-color: #000;
--mb-component-font-size: 14px;
}
</style>
Examples and API documentation
Demo app with multiple UI components alongside with source code can be found in the ui/demo.html file.
Example apps are located in the examples directory, where minimal JavaScript example is located in the examples/ui directory, while minimal TypeScript example is located in the examples/ui-ts directory.
Complete API documentation of UI components is located in the docs directory.
Troubleshooting
Integration problems
In case of problems with the integration of the SDK, first make sure that you have tried integrating the SDK exactly as described in integration instructions.
If you have followed the instructions to the letter and you still have the problems, please contact us at help.microblink.com
SDK problems
In case of problems with using the SDK, you should do as follows:
Licensing problems
If you are getting "invalid license key" error or having other license-related problems (e.g. some feature is not enabled that should be), first check the browser console. All license-related problems are logged to web console so it is easy to determine what went wrong.
When you have to determine what is the license-related problem or you simply do not understand the log, you should contact us help.microblink.com. When contacting us, please make sure you provide following information:
- Exact fully qualified domain name of your app, i.e. where the app is hosted.
- License that is causing problems.
- Please stress out that you are reporting problem related to WebAssembly version of the BlinkID SDK.
- If unsure about the problem, you should also provide excerpt from web console containing the license error.
Other problems
If you are having problems with scanning certain items, undesired behaviour on specific device(s), crashes inside BlinkID or anything unmentioned, please do as follows:
- Contact us at help.microblink.com describing your problem and provide following information:
- Log from the web console.
- High resolution scan/photo of the item that you are trying to scan.
- Information about device and browser that you are using - we need exact version of the browser and operating system it runs on. Also, if it runs on mobile device, we also need the model of the device in question (camera management is specific to both browser, OS and device).
- Please stress out that you are reporting problem related to WebAssembly version of the BlinkID SDK.
FAQ and known issues
After switching from trial to production license I get error This entity is not allowed by currently active license!
when I create a specific Recognizer
object.
Each license key contains information about which features are allowed to use and which are not. This error indicates that your production license does not allow using of specific Recognizer
object. You should contact support to check if provided license is OK and that it really contains all features that you have purchased.
Additional info
Complete source code of the TypeScript wrapper can be found in here.
For any other questions, feel free to contact us at help.microblink.com.