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@sinch/conversation

Sinch Conversation API

latest
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1.3.0
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Sinch Conversation SDK for Node.js

This package contains the Sinch Conversation SDK for Node.js for use with Sinch APIs. To use it, you will need a Sinch account. Please sign up or log in if you already have one.

Installation

We recommend to use this SDK as part of the @sinch/sdk-core package as it will take care about the authentication plugins to use.

However, it's still possible to use this SDK standalone is you need to access the Conversation API only.

With NPM

npm install @sinch/conversation

With Yarn

yarn add @sinch/conversation

Usage

Credentials

The Conversation API uses the Sinch unified authentication with OAuth2. You will need to provide the following credentials:

  • projectId: can be found in the Account Dashboard
  • keyId:: can be found in your Access key list in the Account Dashboard
  • keySecret: can be found ONLY when generating a new access key: keep it safe!

As part of the Sinch SDK

If you are using this SDK as part of the Sinch SDK (@sinch/sdk-core) you can access it as the conversation property of the client that you would have instantiated.

import {
  ConversationService,
  SinchClient,
  UnifiedCredentials,
  Conversation,
} from '@sinch/sdk-core';

const credentials: UnifiedCredentials = {
  projectId: 'PROJECT_ID',
  keyId: 'KEY_ID',
  keySecret: 'KEY_SECRET',
};

// Access the 'conversation' service registered on the Sinch Client
const sinch = new SinchClient(credentials);
const conversationService: ConversationService = sinch.conversation;

// Build the request data
const requestData: Conversation.SendMessageRequestData = {
  sendMessageRequestBody: {
    app_id: 'CONVERSATION_APP_ID',
    message: {
      text_message: {
        text: 'Text message from Sinch',
      },
    },
    recipient: {
      contact_id: 'CONTACT_ID',
    },
    channel_priority_order: [
      'WHASAPP',
    ],
  },
};

// Use the 'conversation' service registered on the Sinch client
const result: Conversation.SendMessageResponse
    = await conversationService.messages.send(requestData);

Standalone

The SDK can be used standalone if you need to use only the Conversation APIs.

import {
  UnifiedCredentials,
} from '@sinch/sdk-client';
import {
  ConversationService,
  Conversation,
} from '@sinch/conversation';

const credentials: UnifiedCredentials = {
  projectId: 'PROJECT_ID',
  keyId: 'KEY_ID',
  keySecret: 'KEY_SECRET',
};

// Declare the 'conversation' service in a standalone way
const conversationService = new ConversationService(options);

// Build the request data
const requestData: Conversation.SendMessageRequestData = {
  sendMessageRequestBody: {
    app_id: 'CONVERSATION_APP_ID',
    message: {
      text_message: {
        text: 'Text message from Sinch',
      },
    },
    recipient: {
      contact_id: 'CONTACT_ID',
    },
    channel_priority_order: [
      'WHASAPP',
    ],
  },
};

// Use the standalone declaration of the 'conversation' service
const result: Conversation.SendMessageResponse
    = await conversationService.messages.send(requestData);

Promises

All the methods that interact with the Sinch APIs use Promises. You can use await in an async method to wait for the response, or you can resolve them yourself with then() / catch().

// Method 1: Wait for the Promise to complete
let result: Conversation.SendMessageResponse;
try {
  result = await conversationService.messages.send(requestData);
  console.log(`Message sent successfully. Message Id: ${result.id}`);
} catch (error: any) {
  console.error(`ERROR ${error.statusCode}: `);
}

// Method 2: Resolve the promise
conversationService.messages.send(requestData)
  .then(response => console.log(`Message sent successfully. Message Id: ${result.id}`))
  .catch(error => console.error(`ERROR ${error.statusCode}: `));

Contact

Developer Experience team: devexp@sinch.com

FAQs

Package last updated on 13 Aug 2025

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