Zammad Time Tracker

Zammad Time Tracker lets you log time directly on tickets and update time entries right from the ticket view—no tab-switching or workflow interruptions.

HOW IT WORKS

• Enter a ticket ID and click Load
• Start the timer. Pause it when you stop working.
• If you forgot to pause, click the time field and type the correct value directly.
• Add an optional internal note, then click Submit Time.

SETTINGS

• Zammad Base URL — your organization's Zammad instance
• API Token — your personal Zammad API token
• Note Signature — text automatically appended to every submitted note
• Include submitted time in note — adds "Time submitted: X min" to the note body
• Dark mode

REQUIREMENTS

• Zammad 6.x with Time Accounting enabled (Admin → Time Accounting)
• Zammad API token with ticket.agent permission

PRIVACY

• No data is collected. Everything stays in your browser or goes to your own Zammad server.