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@robinpath/freshdesk
Advanced tools
Freshdesk API v2 — tickets, notes, conversations, and customer support automation. Uses the encrypted credential vault (HTTP Basic with API key).
Freshdesk module for RobinPath.
The freshdesk module lets you:
All functions are callable directly from RobinPath scripts with a simple, consistent API.
robinpath add @robinpath/freshdesk
1. Set up credentials
freshdesk.setCredentials "your-credentials"
2. listTickets
freshdesk.listTickets
| Function | Description |
|---|---|
freshdesk.setCredentials | Configure freshdesk credentials. |
freshdesk.listTickets | listTickets |
freshdesk.getTicket | getTicket |
freshdesk.createTicket | createTicket |
freshdesk.updateTicket | updateTicket |
freshdesk.deleteTicket | deleteTicket |
freshdesk.listTicketConversations | listTicketConversations |
freshdesk.replyToTicket | replyToTicket |
freshdesk.addNoteToTicket | addNoteToTicket |
freshdesk.listContacts | listContacts |
freshdesk.getContact | getContact |
freshdesk.createContact | createContact |
freshdesk.updateContact | updateContact |
freshdesk.deleteContact | deleteContact |
freshdesk.listAgents | listAgents |
freshdesk.getAgent | getAgent |
freshdesk.listGroups | listGroups |
freshdesk.listCompanies | listCompanies |
freshdesk.createCompany | createCompany |
freshdesk.searchTickets | searchTickets |
freshdesk.filterTickets | filterTickets |
freshdesk.listTickets
freshdesk.getTicket
freshdesk.createTicket
import { RobinPath } from "@wiredwp/robinpath";
import Module from "@robinpath/freshdesk";
const rp = new RobinPath();
rp.registerModule(Module.name, Module.functions);
rp.registerModuleMeta(Module.name, Module.functionMetadata);
const result = await rp.executeScript(`
freshdesk.setCredentials "your-credentials"
freshdesk.listTickets
`);
See MODULE.md for complete documentation including all parameters, return types, error handling, and advanced examples.
@robinpath/hubspot — HubSpot module for complementary functionality@robinpath/salesforce — Salesforce module for complementary functionality@robinpath/pipedrive — Pipedrive module for complementary functionality@robinpath/intercom — Intercom module for complementary functionality@robinpath/zoho — Zoho module for complementary functionalityMIT
FAQs
Freshdesk API v2 — tickets, notes, conversations, and customer support automation. Uses the encrypted credential vault (HTTP Basic with API key).
The npm package @robinpath/freshdesk receives a total of 4 weekly downloads. As such, @robinpath/freshdesk popularity was classified as not popular.
We found that @robinpath/freshdesk demonstrated a healthy version release cadence and project activity because the last version was released less than a year ago. It has 4 open source maintainers collaborating on the project.
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