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@robinpath/freshdesk

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@robinpath/freshdesk

Freshdesk API v2 — tickets, notes, conversations, and customer support automation. Uses the encrypted credential vault (HTTP Basic with API key).

latest
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0.3.0
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@robinpath/freshdesk

Freshdesk module for RobinPath.

Category Functions Auth License

Why use this module?

The freshdesk module lets you:

  • listTickets
  • getTicket
  • createTicket
  • updateTicket
  • deleteTicket

All functions are callable directly from RobinPath scripts with a simple, consistent API.

Installation

robinpath add @robinpath/freshdesk

Quick Start

1. Set up credentials

freshdesk.setCredentials "your-credentials"

2. listTickets

freshdesk.listTickets

Available Functions

FunctionDescription
freshdesk.setCredentialsConfigure freshdesk credentials.
freshdesk.listTicketslistTickets
freshdesk.getTicketgetTicket
freshdesk.createTicketcreateTicket
freshdesk.updateTicketupdateTicket
freshdesk.deleteTicketdeleteTicket
freshdesk.listTicketConversationslistTicketConversations
freshdesk.replyToTicketreplyToTicket
freshdesk.addNoteToTicketaddNoteToTicket
freshdesk.listContactslistContacts
freshdesk.getContactgetContact
freshdesk.createContactcreateContact
freshdesk.updateContactupdateContact
freshdesk.deleteContactdeleteContact
freshdesk.listAgentslistAgents
freshdesk.getAgentgetAgent
freshdesk.listGroupslistGroups
freshdesk.listCompanieslistCompanies
freshdesk.createCompanycreateCompany
freshdesk.searchTicketssearchTickets
freshdesk.filterTicketsfilterTickets

Examples

listTickets

freshdesk.listTickets

getTicket

freshdesk.getTicket

createTicket

freshdesk.createTicket

Integration with RobinPath

import { RobinPath } from "@wiredwp/robinpath";
import Module from "@robinpath/freshdesk";

const rp = new RobinPath();
rp.registerModule(Module.name, Module.functions);
rp.registerModuleMeta(Module.name, Module.functionMetadata);

const result = await rp.executeScript(`
  freshdesk.setCredentials "your-credentials"
  freshdesk.listTickets
`);

Full API Reference

See MODULE.md for complete documentation including all parameters, return types, error handling, and advanced examples.

License

MIT

Keywords

freshdesk

FAQs

Package last updated on 06 May 2026

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