@wxcc-desktop/sdk
Advanced tools
Agent Desktop JavaScript SDK is an npm package that allows you to request up-to-date information from the Agent Desktop. Using the SDK, you can request information such as agent details, assigned tasks, particular task details, current browser locale, and
Agent Desktop JavaScript SDK is an npm package that allows you to request up-to-date information from the Agent Desktop. Using the SDK, you can request information such as agent details, assigned tasks, particular task details, current browser locale, and authentication token for Single Sign-On (SSO) integration.
The SDK package allows you to
request data to be passed to your widgets through properties and attributes
perform more complex operations by consuming and manipulating the system data inside your widget
subscribe to data arriving asynchronously
Some events in the Agent Desktop happen asynchronously. To subscribe to the asynchronous events and access data within the payload, you can add a listener. A few examples for asynchronous events are:
New task offered
New task assigned
Consult request created
Consult ended
Screen pop arrived and more
Run the following command in your project folder or using yarn:
npm install @wxcc-desktop/sdk --save
yarn add @wxcc-desktop/sdk
FAQs
WxCC Agent Desktop JS API modules set
The npm package @wxcc-desktop/sdk receives a total of 338 weekly downloads. As such, @wxcc-desktop/sdk popularity was classified as not popular.
We found that @wxcc-desktop/sdk demonstrated a healthy version release cadence and project activity because the last version was released less than a year ago. It has 8 open source maintainers collaborating on the project.
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