@contactlab/sdk-browser
Advanced tools
Browser SDK for the Contacthub API.
The easiest way to send pageviews, events and customer information from your website to the Contacthub API.
Insert this snippet in your website (preferably in the <HEAD> section):
<script>
window.ch=function(){(ch.q=ch.q||[]).push(arguments)};
ch('config', {/* see below */});
ch('customer', {/* see below */});
ch('event', {/* see below */});
</script>
<script async src='https://assets.contactlab.it/contacthub/sdk-browser/latest/contacthub.min.js'></script>
Compressed and uncompressed copies of Contacthub Analytics JS files are available. The uncompressed file is best used during development or debugging; the compressed file saves bandwidth and improves performance in production. Use CDNs can offer a performance benefit by hosting Contacthub Analytics JS on servers spread across the globe. This also offers an advantage that if the visitor to your webpage has already downloaded a copy of Contacthub Analytics JS from the same CDN, it won't have to be re-downloaded.
To load a hosted library, copy and paste the HTML snippet for that library (shown below) in your web page.
<script async src="https://assets.contactlab.it/contacthub/sdk-browser/latest/contacthub.min.js"></script>
<script async src="https://assets.contactlab.it/contacthub/sdk-browser/latest/contacthub.js"></script>
<script async src="https://assets.contactlab.it/contacthub/sdk-browser/{version}/contacthub.min.js"></script>
<script async src="https://assets.contactlab.it/contacthub/sdk-browser/{version}/contacthub.js"></script>
We recommend that you load libraries from the CDN via HTTPS, even if your own website only uses HTTP
ch('config', {
workspaceId: 'w_id', // required, found in the ContactHub admin area
nodeId: 'node_id', // required, found in the ContactHub admin area
token: 'UYTF546FUTF636JH', // required, found in the ContactHub admin area
context: 'CTX', // optional, defaults to 'WEB'
contextInfo: {} // optional, defaults to an empty object
});
The JSON schemas for the contextInfo property can be found at
http://developer.contactlab.com/documentation/contacthub/schemas/
Include this call only if you have details about the current user (e.g. the user is logged in). All properties are optional.
The JSON schemas for all Customer properties can be found at http://developer.contactlab.com/documentation/contacthub/schemas/
ch('customer', {
externalId: '456',
base: {
firstName: 'Mario',
lastName: 'Rossi',
contacts: {
email: 'mario.rossi@example.com'
}
},
consents: {
},
extended: {},
extra: '',
tags: {
auto: [],
manual: []
}
});
If you have defined a "matching policy" in your workspace (using the ContactHub web interface), and the data you're providing matches the data of an existing customer, the existing customer will be updated instead.
If you have defined required properties in your workspace (using the ContactHub web interface), and they are not present in the JS object, the call will fail.
It's safe to call this function multiple times with the same data (e.g. in the HEAD section of all of your pages) as an encrypted hash of this data is stored in a cookie and won't be resent to the API if no value has changed.
You can also call this function the moment a user succesfully logs in, if the login action doesn't involve a page refresh.
If a user adds some personal information to his/her profile, you don't need to send his full profile again, as the new data you send will be automatically merged with the data that is already available on the ContactHub database.
// Add the mobile phone to the existing customer data
ch('customer', {
base: {
contacts: {
mobilePhone: '+393331234567'
}
}
});
Because properties are always merged, if you want to remove a property that
was previously set on a Customer, you have to explictly assign a null value to
it, for example:
ch('customer', {
base: {
contacts: {
email: 'something@example.com',
mobilePhone: null
}
}
});
If you omit the property, or set it to undefined, ContactHub will assume
you want to keep the current value for that property.
If a user logs out, you might want to stop linking events to his/her session.
You can call ch('customer') without the second parameter and a new ContactHub
session id will be generated. All the events from this point will be associated
to the new session id and will not be linked to the previous user.
ch('event', {
type: '<eventType>', // a valid event type, e.g. 'viewedPage'
properties: {} // optional Properties object (eventType dependent)
});
Please note we will infer some standard properties automically (url, title,
referrer, path). If you want, you can override those in your custom properties
object.
Since v1.0.0 of this library, utm_ tags from Google Analytics are also
automatically detected from the query string, stored in the ContactHub cookie
and attached automatically to all ContactHub Events.
This script will register a global variable in your window object called ch.
This is similar for example to the ga global variable used by Google
Analytics. If for any reason you already have a global variable called ch in
your website, you can ask ContactHub to use a different name. Simply add this
line before the standard ContactHub snippet:
window.ContactHubObject = 'chub';
You also have to replace all occurrences of ch in the snippet:
<script>
window.chub=function(){(chub.q=chub.q||[]).push(arguments)};
chub('config', { ... });
chub('customer', { ... });
chub('event', { ... });
</script>
<script async src='https://www.contactlab.com/contacthub.js'></script>
In the same way, you can set a custom name for the ContactHub cookie using:
window.ContactHubCookie = '__chub';
For testing or debugging purposes, you might want to use a different API server:
window.ContactHubAPI = 'https://test-api/hub/v2';
Every Customer is assigned an id in ContactHub. In general, you don't have to think about it as the library will take care of it and avoid generating multiple IDs for the same Customer.
If you store ContactHub ids on your database and you want to make sure that
events sent via the library are associated to the same id, you can specify the
ID when you use the ch('customer', {...}) method:
ch('customer', {
id: 'A_VALID_CONTACTHUB_ID',
...other customer properties...
});
You can also send a ContactHub id using the clabId parameter in the query
string (?clabId=A_VALID_CONTACTHUB_ID). This is transformed by the library in
the following call:
ch('customer', { id: clabId });
An example use case is if you send a newsletter to your customers and you want to make sure that if they reach your website from a link contained in the email, they are immediately recognised even if they are not logged in.
Please note that if a different user is logged in, the Contacthub id for the
currently logged in user is stored in the Contacthub cookie. The id contained in
the Contacthub cookie always takes precedence over an id specified using the
clabId query string parameter.
npm run build will generate dist/contactlab.js and dist/contactlab.min.js.
npm test will run all tests once using PhantomJS
npm test-watch will automatically re-run tests using PhantomJS on every change
BROWSERSTACK_USER=<user> BROWSERSTACK_KEY=<key> npm test-bs will run tests
on real browsers using BrowserStack. The list of browsers is statically defined
in package.json and karma.conf.js
npm run example will start a local HTTP server and open the example page in
your local browser. Replace the placeholders in the query string with your
authorization token and ids. Remember also to add http://127.0.0.1.xip.io to
the allowed URLs for your Source in the ContactHub web interface (under
Settings, Sources, {source name}, Settings).
FAQs
Contactlab Browser SDK
The npm package @contactlab/sdk-browser receives a total of 296 weekly downloads. As such, @contactlab/sdk-browser popularity was classified as not popular.
We found that @contactlab/sdk-browser demonstrated a not healthy version release cadence and project activity because the last version was released a year ago. It has 3 open source maintainers collaborating on the project.
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