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@microsoft/omnichannel-chat-sdk - npm Package Compare versions

Comparing version 1.0.1-main.c789d78 to 1.0.1-main.fa78d5f

lib/external/ACSAdapter/createFormatEgressTagsMiddleware.d.ts

6

CHANGELOG.md

@@ -10,5 +10,11 @@ # Changelog

- Add `GetPostChatSurveyContext`, `RenderPostChatSurvey`, and `InitializePostChatRenderer` telemetry events
- Add `widgetId` & `clientMessageId` as metadata on sending message
### Fix
- Add `acs_webchat-chat-adapter` middlewares to format `channelData.tags`
### Changed
- README: added examples on usages of the post chat APIs.
- Uptake [@azure/communication-chat@1.1.1](https://www.npmjs.com/package/@azure/communication-chat/v/1.1.1)
- Uptake [acs_webchat-chat-adapter@0.0.35-beta.2](https://unpkg.com/acs_webchat-chat-adapter@0.0.35-beta.2/dist/chat-adapter.js)

@@ -15,0 +21,0 @@ ## [1.0.0] - 2021-10-08

2

lib/config/settings.d.ts
declare const ic3ClientVersion = "2021.08.14.1";
declare const webChatIC3AdapterVersion = "0.1.0-master.2dba07b";
declare const webChatACSAdapterVersion = "0.0.30";
declare const webChatACSAdapterVersion = "0.0.35-beta.2";
declare const ariaTelemetryKey = "c7655518acf1403f93ff6b9f77942f0a-d01a02fd-6b50-4de3-a566-62eda11f93bc-7083";
export { ic3ClientVersion, webChatIC3AdapterVersion, webChatACSAdapterVersion, ariaTelemetryKey };

@@ -8,3 +8,3 @@ "use strict";

exports.webChatIC3AdapterVersion = webChatIC3AdapterVersion;
var webChatACSAdapterVersion = '0.0.30';
var webChatACSAdapterVersion = '0.0.35-beta.2';
exports.webChatACSAdapterVersion = webChatACSAdapterVersion;

@@ -11,0 +11,0 @@ var ariaTelemetryKey = 'c7655518acf1403f93ff6b9f77942f0a-d01a02fd-6b50-4de3-a566-62eda11f93bc-7083';

@@ -396,3 +396,3 @@ "use strict";

senderDisplayName: ACSParticipantDisplayName_1.default.Customer,
metadata: __assign({ deliveryMode: DeliveryMode_1.default.Bridged, tags: JSON.stringify([MessageTags_1.defaultMessageTags]) }, message.metadata)
metadata: __assign({ deliveryMode: DeliveryMode_1.default.Bridged, tags: MessageTags_1.defaultMessageTags.join(',') }, message.metadata)
};

@@ -399,0 +399,0 @@ _e.label = 1;

{
"name": "@microsoft/omnichannel-chat-sdk",
"version": "1.0.1-main.c789d78",
"version": "1.0.1-main.fa78d5f",
"description": "Microsoft Omnichannel Chat SDK",

@@ -42,3 +42,3 @@ "files": [

"dependencies": {
"@azure/communication-chat": "1.1.0-beta.2",
"@azure/communication-chat": "1.1.1",
"@azure/communication-common": "1.1.0",

@@ -45,0 +45,0 @@ "@microsoft/ocsdk": "^0.3.0",

@@ -17,3 +17,3 @@ # Omnichannel Chat SDK

- [API Examples](#api-examples)
- [Sample Apps](samples/)
- [Sample Apps](https://github.com/microsoft/omnichannel-chat-sdk-samples)
- [Common Scenarios](#common-scenarios)

@@ -39,10 +39,8 @@ - [Feature Comparisons](#feature-comparisons)

| React Native Support | ❌ | ✔ |
| Escalation to Voice & Video | ✔ | Web Only |
| Co-browse | ✔ | Web Only |
| Screen Sharing | ✔ | Web Only |
| Escalation to Voice & Video | ✔ | ✔ | Only supported on Web |
| Co-browse | ✔ | 3rd party add-on | Only supported on Web |
| Screen Sharing | ✔ | 3rd party add-on | Only supported on Web |
| Authenticated Chat | ✔ | ✔ |
| Pre-chat Survey | ✔ | ✔ |
| Post-chat Survey | ✔ | Web Only for In-line Render |
| Queue Position | ✔ | ✔ |
| Average Wait Time | ✔ | ✔ |
| Post-chat Survey | ✔ | ❌ |
| Download Transcript | ✔ | ✔ |

@@ -57,2 +55,4 @@ | Email Transcript | ✔ | ✔ |

| Operating Hours | ✔ | ✔ |
| Queue Position | ✔ | ✔ | No SDK method. Handled as *system message* |
| Average Wait Time | ✔ | ✔ | No SDK method. Handled as *system message* |

@@ -71,3 +71,22 @@ **\*** BYOI: Bring Your Own Implementation

1. Run `npm install node-libs-react-native --save-dev`
1. Install `node-libs-react-native`
```
npm install node-libs-react-native --save-dev
```
1. Install `react-native-randomBytes`
```
npm install react-native-randombytes --save-dev
```
1. Install `react-native-get-random-values`
```
npm install react-native-get-random-values --save-dev
```
1. Install `react-native-url-polyfill`
```
npm install react-native-url-polyfill --save-dev
```
1. Update *metro.config.js* to use React Native compatible Node Core modules

@@ -87,12 +106,9 @@ ```ts

1. Import 'node-libs-react-native/globals' on top of your entry point file
1. Add following *import* on top of your entry point file
```ts
import 'node-libs-react-native/globals';
import 'react-native-get-random-values';
import 'react-native-url-polyfill';
```
1. Install `react-native-randomBytes`
```
npm install react-native-randombytes --save-dev
```
## API Reference

@@ -125,7 +141,3 @@

| OmnichannelChatSDK.getVoiceVideoCalling() | Get VoiceVideoCall SDK for Escalation to Voice & Video | **Web only** |
| OmnichannelChatSDK.getPostChatSurveyContext() | Get post chat survey link and locale | |
| OmnichannelChatSDK.initializePostChatRenderer() | Load necessary scripts and styles to render the FormsPro survey | **Web only** |
| OmnichannelChatSDK.renderPostChatSurvey() | Render the FormsPro survey | **Web only** |
## API examples

@@ -207,30 +219,2 @@

### Show PostChat Survey
`Option 1: Directly use the survey link`
```ts
try {
const context = await chatSDK.getPostChatSurveyContext();
if (context?.participantJoined) { // participantJoined will be true if an agent has joined the conversation, or a bot has joined the conversation and the bot survey flag has been turned on on the admin side.
const linkToSend = context.surveyInviteLink + "&lang=" + context.formsProLocale;
// This link is accessible and will redirect to the survey in another tab. Use it as you see fit.
}
} catch (ex) {
// If the post chat should not show by any reason (e.g. post chat is not enabled), promise will be rejected.
}
```
`Option 2: Render the FormsPro Survey in a specified container`
```ts
await chatSDK.initializePostChatRenderer(); // This method is needed to embed FormsPro survey in the widget. It can be called anytime before actually rendering the survey for best performance of you page.
try {
const context = await chatSDK.getPostChatSurveyContext();
if (context?.participantJoined) {
await chatSDK?.renderPostChatSurvey('containerId', context); // The survey will be embedded in the element with Id "containerId"
}
} catch (ex) {
}
```
### Start Chat

@@ -237,0 +221,0 @@ ```ts

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