cordova-plugin-intercom - npm Package Versions

14.0.2 (2024-06-25)

🐛 Bug Fixes

• Now sets the minimum deployment target in the plugin.xml for iOS to avoid collisions with other plugins.

14.0.1 (2024-06-014)

🚀 Enhancements

• It is now possible to send push notifications to the Simulator. (iOS)

🐛 Bug Fixes

• Fixed an issue where it was not possible to close modal view that was opened from a Messenger App. (iOS)
• The message composer is now always displayed on the conversation screen when appropriate.(iOS)
• When a conversation is closed, form entry is disabled on the conversation screen. (iOS & Android)
• Made some minor UI bug fixes. (iOS)
• Fixed the issue where push open stats weren’t tracked correctly. (Android)

14.0.0 (2024-06-05)

🚀 Enhancements

• Updated Intercom Cordova Plugin to support the latest versions of the core iOS and Android SDKs.
• Updated to the latest versions of cordova, cordova-android and cordova-ios.
• As this is a major release, we have deprecated a number of APIs and added some new ones. The deprecated APIs will continue to work for the next few versions of the plugin, after which they will be removed fully.

Summary of API changes.

| Deprecated API | New API | | ----------- | ----------- | | registerIdentifiedUser() | loginUserWithUserAttributes() | | registerUnidentifiedUser() | loginUnidentifiedUser() | | reset() | logout() | | displayMessenger() | present() | | displayHelpCenter() | present(intercom.Space.HelpCenter) | | displayMessageComposerWithInitialMessage() | presentMessageComposer(initialMessage) | | displayMessageComposer() | presentMessageComposer() | | displayHelpCenterCollections() | presentContent(intercomContent.helpCenterCollectionsWithIds([ids]) | | displayCarousel() | presentContent(intercomContent.carouselWithCarouselId(carouselId) | | displayArticle() | presentContent(intercomContent.articleWithArticleId(articleId)) | | displaySurvey() | presentContent(intercomContent.surveyWithSurveyId(surveyId)) | | N/A | presentContent(intercomContent.conversationWithConversationId(conversationId)) |

Summary of required versions of libararies and SDKs.

| Name | Required Version | | ----------- | ----------- | | cordova | 12.0.0 | | cordova-android | 13.0.0 | | cordova-ios | 7.1.0 | | iOS SDK | 15.0.0 | | Android SDK | 34 |

12.1.0 (2022-06-01)

• The Intercom Cordova plugin has been updated to use the latest version of the Intercom's iOS SDK (v12.4.0) and Android SDK (v12.4.1)
• You can now display a Survey programmatically with intercom.displaySurvey("12345")

12.0.0 (2022-03-30)

11.0.0 (2022-01-13)

• The Intercom Cordova plugin has been updated to use the latest version of the Intercom iOS (v11.0.0) and Android SDK (v10.6.0)
• The minimum deployment version for iOS is now iOS 13.
• Using Intercom cordova plugin for the Android platform does not require jcenter

10.2.0 (2021-09-28)

• The Intercom Cordova plugin has been updated to use the latest version of the Intercom iOS (v10.3.0) and Android SDK (v10.2.0)

Reduce customer inquiries for your team and provide faster resolutions for your customers – without sacrificing a great experience. We’ve redesigned our Messenger with an integrated help center experience that increases customer engagement by up to 3x to help you deliver the best self-serve support.

Enhancements

• A new article search card on your Messenger’s home screen.
• There are now two conversation cards, just as with our web Messenger; one for existing and one for new conversations. This gives more emphasis to existing conversations, reducing the chance of duplicates being created.
• Optionally require specific customers to attempt to self-serve to answer their question before they can reach out to a teammate.
• Place the article search card at the top of the Messenger home screen to give your self-serve content more prominence.
• Uncover insights and opportunities to optimize your self-serve support by using our updated Articles reporting.
• A number of improvements for accessibility features in the Messenger, with more coming in future updates.
• If you’ve set a custom icon for the Intercom launcher, that icon will now be used in your app as well.
• Support for iOS 15 is also included in this release.

10.1.1 (2021-09-14)

• Include dependencies needed to make the Android version build