planvortex

planvortex

Official Node.js client for the PlanVortex API: connect social accounts, schedule and publish posts, read comments and messages, and verify webhooks.

This is a server-side package. Do not use it in a browser. Authenticating uses the client_credentials flow, which needs your client_secret. A secret inside a front-end bundle is your whole account handed over. To let an end user connect their own social account from a browser, issue a temporal connect token instead — it lasts an hour, is tied to a single organization, and can only create accounts.

npm install planvortex

Requires Node 20 or newer (fetch, FormData, Blob and fs.openAsBlob are globals there) and has zero runtime dependencies.

API reference — every method, option and type, generated from the source on every push. The endpoints themselves are documented at planvortex.com/documentation, and the runnable examples are in examples/.

Status

Every endpoint of the API is covered. Connecting accounts, publishing, the comment and message inboxes, contacts, products, integrations, AI plans, the dashboard and the webhooks.

Phase	What it adds	State
3	Package skeleton: dual ESM/CJS build, tests, CI, release	done
4	Transport, authentication and errors	done
5	Types generated from the OpenAPI specification	done
6	Resources: the publishing path	done
7	Resources: inbox and the rest	done
8	Webhooks	done
9	The account connection flow	done
10	Three test layers, the third against a real PlanVortex	done
11	Documentation: reference, examples, guides	done
12	Published on npm with provenance	done

The version is a 0.x on purpose. The shape of the client is settled and pinned by tests, but nobody outside has used it against their own integration yet, so a break before 1.0.0 is possible — and would arrive written down in MIGRATION.md.

Publishing

import { PlanVortex } from "planvortex";

const pv = new PlanVortex({
    clientId: process.env.PLANVORTEX_CLIENT_ID,
    clientSecret: process.env.PLANVORTEX_CLIENT_SECRET,
});

// The accounts you can actually publish with. The server applies the same capability matrix it
// publishes at GET /social_capabilities, so you never keep your own table of what each network does.
const { data: accounts } = await pv.accounts.list(orgId, { capability: "publications" });

// A path is the form that does not read the file into memory. A Buffer or a Blob also work.
const upload = await pv.uploads.create(orgId, { file: "./hogaza.jpg" });

const publication = await pv.publications.create(orgId, accounts[0]._id, {
    social_network: accounts[0].social_network,
    text: "Nuevo horno, nuevas hogazas",
    files: [upload._id],
    publish_date: new Date("2026-09-01T10:00:00Z"),
});

// A publication whose content does not fit the network is NOT an error: it is saved in state
// `withErrors` with the reason inside. A try/catch alone reports it as published.
if (publication.state === "withErrors") {
    console.error(publication.publication_errors.map((failure) => failure.message));
}

A complete, runnable version is in examples/publish.ts.

Every listing pages the same way — {data, total} — and every one has an iterator that chains the pages for you:

const { data, total } = await pv.publications.list(orgId, { state: ["ready"], limit: 50 });

for await (const publication of pv.publications.iterate(orgId, { state: ["ready"] })) {
    // ...
}

What is available

Resource	Methods
pv.catalog	socialNetworks, socialLimits, socialCapabilities, socialCommentActions, allowedAspectRatios, publicationLimits, allowedSocialPublications, allowedSocialMessages — all cached in memory per client
pv.clients	list, iterate, get, update, updateAiSettings, withOrganizations, organizations, iterateOrganizations, createOrganization, updateOrganization, deleteOrganization
pv.organizations	get, update, remove, children, iterateChildren, createChild, limits, use, createConnectToken, updateAiContext, updateSocialCredentials, deleteSocialCredentials
pv.accounts	list, iterate, get, update, remove, metrics, metricList, getPersistentMenu, setPersistentMenu, connectLinks, connect, enable
pv.uploads	create, list, iterate, get, update, remove, import
pv.publications	create, get, list, iterate, listByAccount, update, updateByAccount, remove, retry, metrics, stats, listOnNetwork
pv.comments	list, iterate, unreadCount, thread, threadByAccount, replies, reply, update, markRead, remove, actions
pv.messages	conversations, iterateConversations, conversationTotals, list, iterate, send, unreadCount, removeByAccount, templates, createTemplate, deleteTemplate
pv.contacts	list, iterate, get, create, update, merge, remove, removeAll
pv.products	list, iterate, get, create, catalogs, createCatalog
pv.integrations	providers, list, iterate, get, connectLink, connect, reconnect, update, remove, pickerConfig
pv.aiPlans	create, get, list, iterate, validate, retry, regenerate, remove
pv.dashboard	summary, metrics, publications, topPublications, publicationStats, use
pv.apps	list, get, create, update, remove, secret — needs a user token, not app credentials

Every documented endpoint has a method. pv.request(...) is still there as an escape hatch — for an endpoint added to the API before this package catches up — and the response types are published, so you can annotate what comes back:

import type { Comment } from "planvortex";

const { data } = await pv.request<{ comments: Comment[]; total: number }>({
    method: "GET",
    path: "/organizations/ORG_ID/comments",
});

These types are generated from the same OpenAPI specification the documentation is rendered from — published whole at planvortex.com/openapi.json, if you would rather generate your own client — so they cannot describe an endpoint that does not exist. One deliberate exception to "generated": every enumeration that grows with the product — SocialNetwork, PublicationState, FileFormat — is open. The known values autocomplete, and a network added to PlanVortex next month does not break your build.

The inbox

Comments and messages are two different sections, not one: a comment hangs off a publication and its author is somebody you may never be able to write to; a message hangs off a contact. They have their own permissions, and both need a paid plan.

// The inbox: reads from PlanVortex's database. Free, fast, and a snapshot.
const { data: comments } = await pv.comments.list(orgId, { unread: true, rating: [1, 2] });

// The thread: asked of the network right now, and reconciled with what was stored.
const thread = await pv.comments.thread(orgId, publicationId);
console.log(thread.credits_consumed); // X charges one credit per comment read

// Only offer what the network allows.
const actions = await pv.comments.actions("instagram");
if (actions?.delete_others) {
    await pv.comments.remove(orgId, commentId);
}

Four things that surprise everybody:

• The inbox and the thread are not the same read. The inbox is a photograph — collected_date says how old — and costs nothing. The thread is live, and on X it costs a credit per comment returned. That is also why there is no iterate() for a thread.
• They paginate differently. The inbox takes a numeric offset; the thread takes back the opaque next_cursor of the previous page, as offset.
• A Google Business review hangs off the listing, not off a post, so it has its own route: pv.comments.threadByAccount(orgId, accountId). It can arrive with a rating and no text at all.
• Reading a message thread marks it read. First page only, and there is no way to opt out — it is what makes unreadCount() go down.

A complete, runnable version is in examples/comments.ts — the badge, the inbox, the action matrix, a live thread and a reply. It only replies when you ask it to.

const { data: conversations } = await pv.messages.conversations(orgId, accountId);
await pv.messages.send(orgId, accountId, conversations[0].contact._id, {
    message_type: "simple_message",
    text: "We open from 9 to 14",
});

Message templates are WhatsApp only. Every other network answers HTTP 500 with code: 500 rather than the 1502 you would expect, so check the account's network first.

Connecting a social account

An app cannot connect one. Authorizing Instagram is an OAuth flow with a person in front of it, so app credentials are refused (error 519) by every endpoint of this flow. What an app does instead is mint a one-hour token, hand it to its user, and wait for them to come back. Your client_secret never leaves your server.

// On your server, when your user asks to connect a social account:
const connect = await pv.organizations.createConnectToken(orgId, {
    // Must be one of the app's registered redirect_urls, or you get error 532.
    redirect_uri: "https://your-app.example/done",
});

response.redirect(connect.url); // PlanVortex takes over, and returns them to your redirect_uri

connect.url is the hosted path, and the one you want: PlanVortex asks which network, runs the OAuth, and shows the person which accounts to enable. connect.token is the same credential on its own, for when you would rather render the picker yourself:

const guest = pv.asTemporalToken(connect.token);
const links = await guest.accounts.connectLinks(orgId); // one authorization URL per network

Three things that surprise everyone:

• A network that cannot be connected right now simply does not appear in connectLinks(). That is an answer, not a failure — Discord in an organization that has not saved its own bot credentials, for instance.
• The network sends the user back to PlanVortex, not to you. Its redirect_uri has to be registered in the network's own app settings, so it can never be a URL of yours. Where your user ends up afterwards is the redirect_uri you passed to createConnectToken.
• A connected account is not an enabled account. One authorization can produce several — a Facebook user with four pages — and none of them takes a plan slot or publishes until accounts.enable() is called on it. That is also the call that answers 706 when the plan is full.

A complete, runnable version is in examples/connect-flow.ts.

Webhooks

PlanVortex POSTs to your app's webhook_url when something happens. The body is an array of changes, and each one carries field telling you what it is.

import express from "express";
import { planvortexWebhooks, isCommentChange, isMessageChange } from "planvortex/webhooks";

const app = express();

app.post(
    "/webhooks/planvortex",
    planvortexWebhooks({
        secret: process.env.PLANVORTEX_CLIENT_SECRET!,
        onChanges: async (changes) => {
            for (const change of changes) {
                if (isCommentChange(change)) await moderate(change.commentObj);
                if (isMessageChange(change)) await reply(change.messageObj);
            }
        },
    }),
);

No express.raw() is needed in front: if nothing has parsed the body yet, the middleware reads the stream itself. It answers 200 when your handler returns, 401 when the signature does not match, 400 when the body is not what it should be, and 500 when your handler throws.

Outside Express — Hono, Fastify, a Next route handler — use the framework-agnostic function:

import { handleWebhookRequest } from "planvortex/webhooks";

const changes = handleWebhookRequest({
    body: await request.text(), // the RAW body
    headers: request.headers, // a Headers or a plain object
    secret: process.env.PLANVORTEX_CLIENT_SECRET!,
});

Both throw WebhookSignatureError when the signature is missing or wrong, and WebhookBodyError when the body is not raw bytes, not JSON, or not an array. If you only want the check, verifyWebhookSignature({payload, signature, secret}) returns a boolean and never throws on a malformed signature.

The events

field	What happened	Where the payload is
new_account	An account was connected	—
change_state_account	An account changed state: broke, refreshed, disconnected	—
messages	A message came in	messageObj
messaging_postbacks	The contact pressed a button or a quick reply	messageObj
messaging_seen	The contact read the conversation	messageObj, when we have it
messaging_error	The network refused a message you sent	messageObj.message_errors
comments	A comment came in	commentObj
integration_error	An integration stopped working	provider, error_code

isAccountStateChange, isMessageChange, isCommentChange and isIntegrationErrorChange narrow a change to its own type. Use them rather than a switch: the union carries a member for the fields this version does not know yet — the list grows — and TypeScript cannot rule that one out of a case.

Two things about the payload that are easy to get wrong. An integration change carries neither id_account nor social_network, because an integration hangs off the organization. And messageObj arrives populated: contact_id, from_contact_id and message_options.files carry whole objects rather than identifiers, which is what messageContact, messageContactId, messageDirection and messageFiles are for.

Meta repeats deliveries, and PlanVortex does not retry a failed one. Deduplicate on commentObj.external_id, and if your work is slow, queue it and return.

Errors

import { PlanVortex, PlanLimitError, PlanVortexError } from "planvortex";

try {
    await pv.publications.create(orgId, accountId, { social_network: "instagram", text: "..." });
} catch (error) {
    if (error instanceof PlanLimitError) {
        // Plan quota exhausted (codes 1300-1408). Retrying will not help.
    } else if (error instanceof PlanVortexError) {
        console.error(error.code, error.message, error.data, error.status);
    }
}

The class you catch comes from the range the code falls in. There is no separate list to keep: the same ranges are published in the API documentation, and PLANVORTEX_ERROR_RANGES exports them if you would rather branch on error.family.

Codes	What went wrong	Class
500-542	Authentication, tokens, permissions, client apps	AuthError
601-612	Users	UserError
700-715	Social accounts — disconnected, revoked, no slot left	AccountError
800-810	Files	FileError
900-960	Publications, including every per-network limit	PublicationError
1000-1003	General	PlanVortexError
1100-1111	Organizations	OrganizationError
1200-1207	Roles	PlanVortexError
1300-1307, 1400-1408	Plan quota exhausted, at client and organization level	PlanLimitError
1500-1512	Messaging	MessagingError
1600-1601	Contacts	ContactError
1900-1906	Payments	PlanVortexError
2000-2099	Products	ProductError
2100-2199	AI plans	AiPlanError
2200-2299	Integrations	IntegrationError

A code outside every range — the catalogue grows — arrives as the base PlanVortexError with its code and message untouched, never swallowed and never renamed. And when the failure never got a code from the server, error.code is 0 and error.family says which kind it was: connection (the request never completed), oauth (the token exchange itself was rejected, a PlanVortexAuthenticationError), config (this package complaining about how it was constructed), http (a status with no PlanVortex body, typically a proxy) or webhook.

Two codes deserve their own mention: 516 is "this needs a paid plan", which is what the comment and message inboxes answer on a free one, and 519 is "an app cannot do this", which is the whole account-connection flow.

What the core does on your behalf: exchanges your credentials at POST /oauth/token and caches the token, refreshes it a minute before it expires, collapses concurrent calls into a single token request, retries 429/502/503/504 and network failures with exponential backoff and jitter, honours Retry-After, and turns every error body into a typed class. It never retries a domain error, and it never repeats a POST that reached the server.

Six things to know before you write any code

Classify errors by code, never by the HTTP status. Every domain error travels with HTTP 400 — an expired token, a disconnected account, an exhausted plan quota and a text that is too long are all 400. Only error 520 (permissions) answers 401. An if (res.status === 401) refresh() is a silent bug: the token errors, 501 and 522, arrive inside a 400.

An app cannot connect social accounts. Authorizing Instagram is an OAuth flow with a person in front of it, so those endpoints refuse app credentials. Your server issues a temporal connect token, your end user completes the flow with it, and the account lands in your organization.

A publication that does not fit the network is not an error. It is stored with state: "withErrors" and the reason in publication_errors — which is an array. Check the state; a try/catch will not tell you.

upload.public_path expires. It is a signed URL, not a permanent link: identical within the same hour, gone afterwards. Do not store it in your database — ask for the upload again.

Some fields arrive populated and some arrive as identifiers, and it depends on the operation. publication.id_account is resolved when you read one publication and a string in the listing; comment.id_account and comment.id_publication are the other way round — resolved in the inbox and strings everywhere else; a message's contact and files are resolved in the listing and in the webhook. The types say string | object because both really happen, and there are helpers so you do not write the typeof yourself: accountId, account, publicationId, publication, messageContact, messageContactId, messageFiles.

A webhook signature is computed over the raw body. Not over a re-serialized copy of the parsed JSON: the bytes differ and the signature never matches. Either let planvortexWebhooks() read the stream, or put express.raw({ type: "application/json" }) in front of that one route. A global express.json() is what breaks it, and it breaks it silently.

Development

npm install
npm run build        # dual ESM + CJS with both sets of types
npm test             # no network, no credentials
npm run typecheck
npm run lint
npm run docs         # the TypeDoc reference, into docs/
npm run generate     # refresh the OpenAPI copy from PlanVortexHome and regenerate the types
npm run check:exports  # publint + arethetypeswrong
npm run test:live    # against a real PlanVortex; needs .env.live, and skips itself without it

Every example runs as it is — npx tsx examples/publish.ts — against whatever PLANVORTEX_BASE_URL points at. Point it at a local stack while you try things: the two that write in public, publishing for real and replying to a comment, are behind their own environment variables and do nothing without them.

License

MIT