Manage change case records in a release management system in Salesforce using something like [Agile Accelerator](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000000ps3jEAA). This uses two record types on Case that to manage changes 

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@salesforce/change-case-management

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mobify

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salesforce-releases

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salesforce-bot

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